Name: Exclusive Serravalle Outlet Shopping Experience from Milan
Brand: The Tour Guy
SKU: PTR ZV Milan Serravalle

Question 1

Where to meet?

Accepted Answer

You will meet your guide at Piazza Duca D\u2019Aosta, in front of Milan Central Station. The tour will finish back at the meeting point.

Question 2

What to bring?

Accepted Answer

Bring comfortable shoes for walking and a small bag for shopping. Don\u2019t forget your sunglasses and an umbrella, as weather can vary.

Question 3

Is this tour run by The Tour Guy?

Accepted Answer

No, this tour is operated by one of our trusted and vetted partners in Milan.

Question 4

Is food included in the tour?

Accepted Answer

Food is not included in the tour price, but there are many restaurants and cafes within the outlet where you can purchase meals and snacks.

Question 5

What happens if it rains?

Accepted Answer

We run our tours rain or shine. In case of extreme weather, we will inform you about rescheduling or refunds.

Question 6

Can I bring my kids, and do I have to pay for them?

Accepted Answer

Yes, children are welcome on this tour. Children under 4 can join for free, while children aged 4\u201311 receive a discounted ticket.

Question 7

What is included in the Guest Lounge?

Accepted Answer

The Guest Lounge offers a stylish space to relax with complimentary drinks, free Wi-Fi, private fitting rooms, and a restroom with a shower. Staff is available for assistance. Entry is valid for one person and a single visit only.

Question 8

What is the Fashion Passport?

Accepted Answer

The Fashion Passport gives you an extra 10% discount at select stores, bar and restaurants. It\u2019s valid for one day and can be used alongside existing outlet discounts.

Question 9

What if I have concerns about my mobility on this tour?

Accepted Answer

While this tour is stroller accessible, it is not wheelchair accessible. If you have any mobility concerns, please contact us in advance, and we will do our best to assist you.

Question 10

Can I shop during the tour?

Accepted Answer

Yes! This tour is designed for you to enjoy plenty of shopping time, with stops at some of the best outlet stores in Europe.

Question 11

What means flexible return?

Accepted Answer

Flexible return means your outbound trip is set, but you can choose when to come back\u2014subject to availability. We always guarantee a return that connects with your booked departure. If you\u2019d like to change your return time, just check with our staff.  The last return is available at 20:15.

Question 12

Does the tour include hotel pick-up?

Accepted Answer

No, hotel pickup is not included. You will meet your guide at the designated meeting point.

Exclusive Serravalle Outlet Shopping Experience from Milan

Enjoy amazing discounts at Italy's largest outlet mall, just 1-hour from Milan, with a full-day tour

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